“Sam was able to operate with very little supervision, problem solving on his feet and making very good decisions. He was able to remain calm and clear headed even when dealing with aggressive and unsympathetic patrons. When faced with very complex issues, Sam had a knack for finding exactly the right person, or group of people to help him solve the issue.
Sam has a great understanding of cultural, technological and economic systems. He has the rare skill of being able to apply his understanding from those areas to others, allowing him to come up with and implement unique and valuable ideas. Sam’s performance played a critical role in the Learning Commons rolling out the most technically advanced and user-centered website at UBC.
Working with Sam was also incredibly enjoyable. He has a great sense of humor, which allowed him to cheer up the team no matter what setbacks we encountered. He was liked by all the other peer assistants and was the one person that they would all often turn to for help.
Sam is a truly exceptional person to work with, if given the opportunity I would work with him again in a heartbeat.”